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Network Operations Center Services

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Taking The Stress Out
of IT Management

A Network Operations Center (NOC) is a centralized facility where
IT staff monitor, manage, and maintain computer networks and telecommunications infrastructure.

NOC services are essential for ensuring the reliability,
performance, and security of an organization's network. 

"The number of support tickets have definitely diminished."

Victoria D.

Network Operation Center (NOC) Features

As your trusted NOC provider, we are dedicated to ensuring the optimal performance
and security of your network infrastructure.

A magnifying glass monitoring a computer.

24/7 Network Monitoring

NOC services provide 24/7 remote monitoring and management of network devices, applications, and performance metrics to enable early detection of potential issues or threats.

✅ NOC Remediation Monday-Friday 7am-7pm CST
✅ Hardware and Device Performance Monitoring
✅ Disk Health Check
✅ HTTP/HTTPS Monitoring

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Proactive Maintenance

Remote monitoring ensures scheduled maintenance and updates to prevent issues and optimize performance, as well as implementing patch management and vulnerability assessments.

✅ Operational System Updates
✅ Application Updates
✅ Security Patches

A gear with a wrench inside.

Incident Response

NOC services enable rapid identification, diagnosis, and resolution of network incidents, minimizing downtime and disruption.

✅ Performance Issues
✅ Hardware Failures
✅ Software Glitches
✅ Security Breaches
✅ Connectivity Problems

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Reporting and Analytics

Generation of detailed reports on network performance, security events, and trends.

✅ Remote Resolution Rate
✅ License Key Inventory Report
✅ Hardware Upgrade Planning Report
✅ Capacity Planning Report
✅ Hardware Inventory Report
✅ Quarterly Business Review Report

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Optimize Your IT

Contact Our IT Experts
More than 70% of companies increased
spending on proactive security.

Source: Titania

Benefits of
NOC Services

Experience the peace of mind that comes with a 24/7/365 proactive approach to IT. Our Network Operations Center (NOC) provides continuous monitoring and management of your critical IT infrastructure, ensuring optimal performance, maximum uptime, and minimized unexpected costs while bolstering your overall security posture.

  • Optimized System Performance

  • Increased Uptime

  • Reduce Surprise IT Costs

  • Enhanced Security
Our Commitment to Your Network's Health
 

Your Partner in IT Success

Data-Driven Approach: We meticulously collect and analyze data based on the specific requirements outlined in your data requirements document, providing a tailored and effective solution.

Agent Deployment: To enable seamless monitoring and management, we install specialized agents on your network devices.

Antivirus Protection: We prioritize the security of your network by removing or installing antivirus software as needed, safeguarding your systems from malware threats.

Device Compliance: We ensure that your network devices meet the necessary standards in terms of operating systems, RAM, and disk space, optimizing their performance and compatibility.

Transparent Communication: We keep you informed every step of the way. Upon service activation, we notify you to ensure you're aware of the ongoing support and monitoring.

Swift Incident Resolution: We are committed to promptly addressing escalated tickets, ensuring minimal downtime and disruption to your network operations.

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