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Network Operations Center Services

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Taking The Stress Out of IT Management

A Network Operations Center (NOC) is a centralized facility where IT staff monitor, manage, and maintain computer networks and telecommunications infrastructure.

NOC services are essential for ensuring the reliability, performance, and security of an organization's network. 

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Add
Optimized System Performance

Productivity

Increased Uptime

Reduce Cost
Reduce Surprise IT Costs

Troubleshooting
Enhanced Security

 

 

Key Network Operations Center Services

By leveraging NOC services, you can ensure the reliability, security, and performance of their IT infrastructure,
supporting your business objectives and providing a positive user experience.

 

 

24/7 Network Monitoring

NOC services provide 24/7 remote monitoring and management of network devices, applications, and performance metrics to enable early detection of potential issues or threats.

✅ NOC Remediation Monday-Friday 7am-7pm CST
✅ Hardware and Device Performance Monitoring
✅ Disk Health Check
✅ HTTP/HTTPS Monitoring

Proactive Maintenance

Remote monitoring ensures scheduled maintenance and updates to prevent issues and optimize performance, as well as implementing patch management and vulnerability assessments.

✅ Operational System Updates
✅ Application Updates
✅ Security Patches

 

 

 

 

Incident Response

NOC services enable rapid identification, diagnosis, and resolution of network incidents, minimizing downtime and disruption.

✅ Performance Issues
✅ Hardware Failures
✅ Software Glitches
✅ Security Breaches
✅ Connectivity Problems

Reporting and Analytics

Generation of detailed reports on network performance, security events, and trends.

✅ Remote Resolution Rate
✅ License Key Inventory Report
✅ Hardware Upgrade Planning Report
✅ Capacity Planning Report
✅ Hardware Inventory Report
✅ Quarterly Business Review Report

 

 

 

 

Our Commitment to Your Network's Health

As your trusted NOC provider, we are dedicated to ensuring the optimal performance and security of your network infrastructure.
Our comprehensive services include the following key responsibilities:

Data-Driven Approach: We meticulously collect and analyze data based on the specific requirements outlined in your data requirements document, providing a tailored and effective solution.


Agent Deployment: To enable seamless monitoring and management, we install specialized agents on your network devices.

Antivirus Protection: We prioritize the security of your network by removing or installing antivirus software as needed, safeguarding your systems from malware threats.

Device Compliance: We ensure that your network devices meet the necessary standards in terms of operating systems, RAM, and disk space, optimizing their performance and compatibility.

Transparent Communication: We keep you informed every step of the way. Upon service activation, we notify you to ensure you're aware of the ongoing support and monitoring.

Swift Incident Resolution: We are committed to promptly addressing escalated tickets, ensuring minimal downtime and disruption to your network operations.
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How IT should be.

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