Who is Pulse Technology?

Pulse Technology is an industry leader in print management, network services (IT), videoconferencing solutions, office furniture design and sales, office and promotional products, and eCommerce solutions. To learn more about us, visit our About page.

What areas does Pulse Technology cover?

We cover a large portion of Northern Illinois and Northwest Indiana. To see if we cover your region, please contact us at (Illinois) (888) 357-4277 (Indiana) (800) 837-1400.

How does Pulse Technology help the community?

As a family-owned company with deep roots in the community, Pulse Technology enjoys giving back to local businesses and charities. We regularly donate both time and money to causes that range from preparing food to collecting supplies for veterans, children, and other groups in need. We are proud to be able to do our part and to make our community a better place. Everyone at Pulse Technology is truly grateful for the opportunity to service our client’s office needs, as well as allow local dollars to have a direct impact on our neighbors in need.

Are you currently hiring?

Yes! To see available position and to apply, please visit our Career page.

What services does Pulse Technology offer?

We offer a wide assortment of services including: Managed IT (Backup & Recovery, Managed Antivirus, VCIO Services, Managed Network Services, and Cybersecurity), Managed Print Services, Office Design (Indiana location only)

What are Managed Print Services?

Managed Print Services (MPS) is a comprehensive solution that helps businesses manage their printing devices, including printers, copiers, scanners, and fax machines. MPS is designed to improve the efficiency and productivity of a company's printing environment while reducing costs and increasing security.

Managed IT services refer to the practice of outsourcing the management and maintenance of an organization's IT infrastructure and technology needs to a third-party service provider. This can include a range of services, such as network monitoring, security, data backup and recovery, software updates and maintenance, and technical support for end-users.

What products does Pulse Technology sell/lease?

We offer a wide range of products that help your business or organization succeed. With so many solutions under one roof, you can reduce vendor list and simplify business. Our products include: Printers, Copiers, and MPFs, Video Displays (Projectors, Video Walls, Interactive Whiteboards), Laptops, AV Equipment, VOIP Phones, Mobilize Trauma Kits, Software, Sustainable Solutions, and Office Furniture

FAQ | Pulse Technology

Who is Pulse Technology?: Pulse Technology is an industry leader in print management, network services (IT), videoconferencing solutions, office furniture design and sales, office and promotional products, and eCommerce solutions. To learn more about us, visit our About page.
What areas does Pulse Technology cover?: We cover a large portion of Northern Illinois and Northwest Indiana. To see if we cover your region, please contact us at (Illinois) (888) 357-4277 (Indiana) (800) 837-1400.
How does Pulse Technology help the community?: As a family-owned company with deep roots in the community, Pulse Technology enjoys giving back to local businesses and charities.

We regularly donate both time and money to causes that range from preparing food to collecting supplies for veterans, children, and other groups in need. We are proud to be able to do our part and to make our community a better place.

Everyone at Pulse Technology is truly grateful for the opportunity to service our client’s office needs, as well as allow local dollars to have a direct impact on our neighbors in need.
Are you currently hiring?: Yes! To see available position and to apply, please visit our Career page.

What services does Pulse Technology offer?: We offer a wide assortment of services including: Managed IT (Backup & Recovery, Managed Antivirus, VCIO Services, Managed Network Services, and Cybersecurity), Managed Print Services, Office Design (Indiana location only)
What are Managed Print Services?: Managed Print Services (MPS) is a comprehensive solution that helps businesses manage their printing devices, including printers, copiers, scanners, and fax machines. MPS is designed to improve the efficiency and productivity of a company's printing environment while reducing costs and increasing security.
What is Managed IT?: Managed IT services refer to the practice of outsourcing the management and maintenance of an organization's IT infrastructure and technology needs to a third-party service provider. This can include a range of services, such as network monitoring, security, data backup and recovery, software updates and maintenance, and technical support for end-users.

I am a current customer and need to place a service request, where can I do that?

To request service, please fill out this form pulsetechnology.com/service-request or call us at (847) 879-6500.

I am a current IT customer and need to contact the help desk, where can I do that?

For our Illinois IT support team, please call 847-879-6500

For our Indiana IT support team, please call 800-837-1400

Email our IT service department at helpdesk@pulsetechnology.com

Where can I order more toner/ink?

You can shop online at shop.pulsetechnology.com

Email a toner/ink request at supplies@pulsetechnology.com or

Call us at 847-879-6500

Where do I order office supplies?

Our online shop has thousands of office supplies and related products. You can also call us at (800) 837-1400.

I am not currently a customer, but I would like to request more information, who do I contact?

Illinois Customers
Contact us - https://shop.pulsetechnology.com/ or call us at (888) 357-4277
Start Your Technology Journey - pulsetechnology.com/start-technology-journey

Indiana Customers
Contact us - https://shop.pulsetechnology.com/ or call us at (800) 837-1400
Office Design Services - https://www.pulsetechnology.com/contact-custom-office-space
Start Your Technology Journey - pulsetechnology.com/start-technology-journey

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