Chicago Business Solutions

Tired of IT headaches slowing you down? Our Managed IT Services can give your business the edge it needs. We're your virtual IT department, offering everything from strategic guidance (vCIO) to robust cybersecurity and reliable backups. Our experts keep your data safe and your network running smoothly, freeing you to focus on what matters. We can even help you boost collaboration with video walls, streamline documents with workflow software, or improve security with advanced video surveillance systems. Pulse is your one-stop shop for all your IT needs.

Our data backup and recovery process involves:

Regular Automated Backups: Scheduled backups of critical data to ensure minimal data loss in the event of an incident
Secure Storage: Utilization of secure storage solutions, both onsite and in the cloud.
Recovery Protocols: Clearly defined recovery protocols to minimize downtime in the event of data loss.
Testing and Verification: *Regular testing and verification of backup systems to ensure reliability.

Our goal is to provide a robust data backup and recovery solution tailored to your specific needs and industry standards.

Our cybersecurity services employ a multi-layered approach to safeguard your data. This includes robust firewalls, advanced threat detection systems, regular security audits, and employee training programs. We stay vigilant against evolving cyber threats to provide real-time protection and implement the latest security measures to keep your sensitive information secure.

We optimize print usage through efficient print management solutions. This includes implementing print policies, monitoring usage patterns, and deploying cost-effective technologies. Our goal is to reduce unnecessary printing, promote sustainable practices, and help you achieve cost savings while maintaining the necessary document output for your business.

Yes, we offer comprehensive IT support that covers both hardware and software issues. Our team of skilled technicians is equipped to handle various hardware and software challenges to ensure your IT infrastructure operates smoothly.

Absolutely. We offer comprehensive security assessments and audits to evaluate the current state of your systems and identify potential vulnerabilities. Our experienced team will conduct a thorough examination, including penetration testing, vulnerability assessments, and compliance checks. The results will be used to develop a tailored security strategy to address any weaknesses and enhance overall system security.

Yes, we offer employee training and awareness programs specifically designed to educate your staff on cybersecurity best practices. These programs cover topics such as recognizing phishing attempts, creating strong passwords, and understanding the importance of data security. By fostering a culture of cybersecurity awareness, we empower your employees to play an active role in maintaining a secure work environment.

Managed IT services can significantly improve efficiency for smaller nonprofit organizations by providing proactive IT support, monitoring, and management. This allows your team to focus on your mission without being burdened by IT issues. Managed services include regular maintenance, updates, and troubleshooting, reducing downtime and enhancing overall system performance. It also provides access to experienced IT professionals who can offer strategic guidance to align your technology with your organizational goals.

"Pulse Technology has some great employees who work very hard to make sure you are happy. The number of support tickets have definitely diminished and we look forward to new ideas to come from them."

READ THEIR CASE STUDY

Victoria

"The Pulse team are wonderful to work with! Everyone provides quick, expert and personal care when you need it to keep your team moving on what's most important to you. They also proactively plan for your company's future needs, providing affordable and realistic options, always looking for creative solutions."

READ THEIR CASE STUDY

Courtney B.

"Pulse Technology is the ideal technology solution. Pulse stood by us before, during, and well after our purchase. They are continually checking in on our satisfaction with our product. I could not be happier with the way they have conducted business with us!"

READ THEIR CASE STUDY

Mark

"Everyone on staff at Pulse Technology is helpful, professional, and fun. They have great services and are deeply involved in the community. Overall great company!"

Christina C.

"Pulse Technology is a leader in innovative technology solutions and making an impact in our communities. We collaborate with Pulse Technology for Boys & Girls Club board meetings, connecting key community leaders and supporters virtually and in person, to strengthen the work we do and help youth realize their full potential."

Boys & Girls Club of Elgin

"We have had the pleasure of working with Pulse Technology for several years now. They provided us with a major upgrade for our office printer and scanner that significantly increased our productivity."

Jon F.

We're your trusted partner, guiding you through the ever-evolving world of office tech and helping you achieve greater efficiency and productivity through tailored solutions.

Step 1: Share Your Needs and Frustrations

Your journey begins with a simple step – reaching out to us. Our no-pressure consultations are an open forum to discuss your needs, frustrations, and desired outcomes without any obligation.

Step 2: Deep Dive into Your Needs

Our expert team takes the time to understand your business, its goals, and the specific challenges you face. We'll ask questions, actively listen to your input, and work together to paint a clear picture of your current technological landscape.

Step 3: Assessment and Analysis

We'll conduct a thorough assessment of your existing technology infrastructure. This might involve analyzing your hardware, software, network performance, and security protocols. We'll share our findings and insights with you in a transparent and understandable manner, ensuring you're fully informed every step of the way.

Step 4: Building Your Personalized Plan

With a clear understanding of your needs we craft your personalized technology roadmap. Our experts will collaborate with you to develop this tailored solution that addresses your specific pain points and propels you towards achieving your business goals. Remember, you're still in control! You have the final say in shaping the plan to ensure it perfectly aligns with your vision and budget.

Step 5: Implementation and Ongoing Support

Once you've given the green light, we'll seamlessly implement your customized solution. This might involve hardware installation, software configuration, and user training. We'll ensure a smooth transition and provide industry-leading customer service throughout the process.

However, if at any point on your journey you feel unsure, hesitant, or have any questions, don't hesitate to reach out! We're committed to your satisfaction and will tirelessly work alongside you to refine the plan until you're confident it's the right course for you.

Pulse Technology is an award-winning industry leader in network services (IT), video conferencing solutions, print management, office furniture design and sales, office and promotional products, and eCommerce solutions. With locations in Illinois, Indiana, and Wisconsin Pulse continues to serve businesses and organizations as it has since 1955.

Our diverse client base includes financial institutions, chambers of commerce, law firms, manufacturing businesses, educational facilities, and medical offices, among many others.

For more information, visit our About Page.

Your Trusted Chicago IT Company

Solutions

Managed IT Services

Cybersecurity Consulting

Virtual CIO Services (vCIO)

IT Backup Solutions

Workflow Solutions

Cloud Video Surveillance

Video Walls

Managed Print

FAQ

Client Testimonials

"Pulse Technology has some great employees who work very hard to make sure you are happy. The number of support tickets have definitely diminished and we look forward to new ideas to come from them."

"Pulse Technology is the ideal technology solution. Pulse stood by us before, during, and well after our purchase. They are continually checking in on our satisfaction with our product. I could not be happier with the way they have conducted business with us!"

"Everyone on staff at Pulse Technology is helpful, professional, and fun. They have great services and are deeply involved in the community. Overall great company!"

"We have had the pleasure of working with Pulse Technology for several years now. They provided us with a major upgrade for our office printer and scanner that significantly increased our productivity."

Get Your Journey Started

Customer Journey

Step 1: Share Your Needs and Frustrations

Step 2: Deep Dive into Your Needs

Step 3: Assessment and Analysis

Step 4: Building Your Personalized Plan

Step 5: Implementation and Ongoing Support

About Pulse

Illinois Headquarters

ILLINOIS

INDIANA

WISCONSIN

QUICK LINKS